Charlottesville announces upcoming opportunity to provide feedback

Charlottesville is in the early stages of creating a new strategic plan to succeed one adopted in September 2023. Such documents are used by municipal governments to direct the work of staff and to justify the expenditure of funds.

Households will be selected at random to complete a version of the National Community Survey developed by the National Research Center. Questions will be asked about a variety of questions including the economy, getting around, infrastructure, public safety, and other items.

“Our vision is to be a place where everyone thrives,” an information release quotes City Manager Sam Sanders. “We are excited for this opportunity to provide an additional resource for the community to provide input to guide our strategic plan and live up to our vision.”

Those not selected at random will be able to fill out an online survey when it is released in a few weeks.

The city has used the National Community Survey before. A total of 371 responses were collected in November and December 2022.

“Residents generally feel safe in Charlottesville but have some concerns about police services,” reads the top key finding from the report from the 2022 survey.

“Charlottesville residents widely use alternative forms of transport and support increasing transportation options,” reads the second finding.

“While ratings for utilities are strong overall, Charlottesville residents point to affordable high-speed internet access as an area of opportunity,” reads the third.

A chart comparing ratings of various community characteristics in Charlottesville over multiple years, indicating percentages of residents who rated them as excellent or good.
An overview of the findings from the 2022 survey (Credit: National Research Center / POLCO)

Before you go: This story was initially posted in the May 1, 2025 edition of Charlottesville Community Engagement. For more information on the work, please visit this page on this website.


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